1. Who We Are

MicroAnt TechWaste Group is a trade name operated by STS Electronic Recycling, Inc. ("STS," "we," "our," or "us"), a member of the STS Recycling family of companies. Our primary place of business is at 430 N Ogden Ave, Chicago, IL 60642. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at microant.co (the "Site") or contact us about our services.

STS Electronic Recycling, Inc. is the controller of the personal data collected through this Site. This Privacy Policy applies solely to information collected through this Site and does not govern data shared with us under separate service agreements or contracts.

2. Information We Collect

Information you provide directly: When you submit our contact or quote request form, we collect your name, company name, title, phone number, and the details of your inquiry. We do not publicly display or share your contact information with third parties for marketing purposes.

Usage and technical data: When you visit the Site, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URL, pages viewed, time spent on pages, and the date and time of your visit. This data is collected through cookies, web beacons, and similar tracking technologies.

Analytics data: We may use third-party analytics services (such as Google Analytics) to help us understand Site traffic and usage patterns. These services collect information sent by your browser as part of a web page request and use their own cookies. Data collected by analytics providers is subject to their own privacy policies.

Information we do not collect: We do not collect payment card information through this Site. We do not knowingly collect personal information from individuals under the age of 16.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your service inquiries, schedule pickups, and provide quotes
To communicate with you about your requests and our services
To improve and optimize our Site's content, layout, and user experience
To analyze Site usage trends and aggregate visitor statistics
To comply with legal obligations and enforce our Terms & Conditions
To detect, prevent, and address security issues or fraudulent activity

We do not sell, rent, trade, or otherwise transfer your personal information to unaffiliated third parties for their own marketing purposes.

4. Legal Basis for Processing (EEA/UK Visitors)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it. We process personal data on the following legal bases:

Legitimate interests: To operate, maintain, and improve our Site and to respond to inquiries
Consent: Where you have given explicit consent, such as for non-essential analytics cookies
Legal obligation: Where processing is necessary to comply with applicable laws

5. Sharing of Information

We may share your personal information in the following limited circumstances:

STS Affiliates: We may share information within the STS Recycling family of companies to fulfill service requests or improve our services
Service providers: We engage trusted third-party service providers (e.g., web hosting, analytics, CRM platforms) who process data on our behalf under contractual obligations to protect your data
Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of STS, our customers, or the public
Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset, subject to the same protections described in this Policy

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, and analyze traffic. For full details on the types of cookies we use and your choices, please see our Cookie Policy. You may manage your cookie preferences at any time by clicking "Consent Preferences" in the Site footer.

7. Data Retention

We retain personal information collected through this Site for as long as necessary to fulfill the purposes for which it was collected, including to respond to inquiries, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for a maximum of 24 months unless a longer period is required by law or necessary for an ongoing business relationship. Aggregate analytics data is retained in accordance with our analytics providers' standard retention periods.

8. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include HTTPS encryption for data transmission, access controls, and regular security reviews. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal information, subject to certain legal exceptions
Restriction: Request that we restrict processing of your data in certain circumstances
Portability: Receive your data in a structured, commonly used, machine-readable format (EEA/UK residents)
Opt-out of analytics: Adjust cookie preferences via our Consent Preferences link in the footer

To exercise any of these rights, please use our Contact Form. We will respond within 30 days. We may need to verify your identity before fulfilling your request. We will not discriminate against you for exercising your privacy rights.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). We do not sell personal information as defined under California law. You have the right to know what personal information we collect and how it is used, to delete your personal information (subject to exceptions), and to opt out of the sale or sharing of personal information. To submit a California privacy request, please use our Contact Form and indicate that you are a California resident.

11. Third-Party Links

Our Site may contain links to third-party websites, including industry partners, certifying bodies, and government resources. These sites are governed by their own privacy policies. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please use our Contact Form or call us at 866-770-2650.

STS Electronic Recycling, Inc. (operating as MicroAnt TechWaste Group) • 430 N Ogden Ave, Chicago, IL 60642 • Part of the STS Recycling Family